IC systems is a company whose major interest is to protect its consumers, it does this through the measures it has taken. The company makes better financial outcomes and is geared towards providing transparent and ethical services to the consumers. Ruth and Jack Erickson are the principal founders of the IC system company that was founded in 1938. The company has been passed through three families and since its inception, it has been in the family of Jack Erickson and Ruth. The company’s headquarters is located outside of St. Paul, Minnesota. The company has maintained its focus in regards to what it was created for. Over the many years since it was created, IC system has been recognized and known as a lead and innovator in the collections industry. Its continuous direction towards offering ethical service has been recognized by independent organizations. For example, the company was among the competitors for the Better Business Bureau’s Torch Award for ethics for 3 years from 2013.
Unlike other company’s IC systems ensures that it is up to date with the required regulatory measures. it ensures that it is up to date with standards such as CFPB, TCPA, AND 501(R). through this, it has been able to maintain its good reputation for its considerable practices. This focus on security is quite important because of the handle a lot of sensitive data.in addition to this, the company also opts to do regular audits people specialized in security.it affirms their consumers that their data is well kept and not vulnerable to those either inside or outside the company.
The company has also ensured that consumer-employee relationship is well taken care of by employing people who are friendly. IC systems ensure nothing other than the maximum level of behavior is maintained by the staff. They employ consumer-friendly practices that will make the client satisfied and comfortable.
The IC system has fundamental beliefs or rather guiding principles that dictate their behavior in the company. This guiding principle help the company to determine whether they are on the right path and whether they are fulfilling their goals. They are;
Integrity-being honest to its consumers
People-treating people with equality and respect
Pride-deriving pleasure in what they do.
Performance-yielding positive results to the consumers
Innovation-coming up with new ways to better their services.